Are your items handmade?
All of our wedding stationery orders are handmade.
How long will it take for my order to be shipped?
Samples will be made and dispatched within 5-10 working days (excluding weekends and public holidays). Wedding stationery orders are usually made and dispatched within 3-5 weeks.
How can I contact LaLumiere Designs?
Or fill out the form on the Contact Page
Do you accept returns?
We do not accept returns or exchanges as we will always send a final sample for you to check and approve before printing.
Do I need to register with you?
Not at all, but if you do then the next time you shop with us will be much quicker, simply login and shop.
How do I register?
Simply click on register account, then enter your email address and password, then confirm. Click register, where you go to a login page and add your name, address and email. This saves you entering all your information everytime you make a purchase.
What is your postage and packing charge?
Our maximum postage charge is £6.90 for UK delivery.
Will my details be passed on to third parties?
Which payment providers do you use?
We currently use paypal, personal cheque and bank transfer.
Do I have to have a papal account?
Not at all, paypal accept payments as a guest.
Can my item be personalised?
Yes all of our items can be personalised using the message box.